Warranty

  

Warranty Policy

Thank you for your StreetGlow purchase. We proudly design, engineer, and manufacture the highest quality lighting products for your use. While we utilize the best manufacturing practices and stringent quality control, we do understand that there are occasional cases of product failure, and this warranty covers these instances.

StreetGlow is not liable for any charges incurred by the customer relating to installation, repair or removal of StreetGlow product offerings.

StreetGlow warrants that this product will be free from defects in material and workmanship. If you believe your StreetGlow product is defective, it must be returned to StreetGlow for inspection by our warranty claims department. After inspection, StreetGlow will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, StreetGlow will determine whether the product will be repaired or replaced in accordance with our StreetGlow Warranty*.

*StreetGlow 1 Year Warranty:

If StreetGlow determines, in its sole discretion, that your product is defective in material or workmanship, we will honor your warranty. In some cases the product will be replaced, depending on the specific timeframe of the purchase. If the product is repaired, all parts, labor, and return shipping may be covered by StreetGlow.

StreetGlow, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:

Negligence: Improper installation, improper use, etc.

Abuse: Road hazards, damage beyond the limits of "normal wear and tear". 

Unauthorized Repair: Repair service performed by an unauthorized service center. 

Tampering: Removal of screws or disassembly will compromise the integrity of the product.

*StreetGlow 2 Year Warranty:

If StreetGlow determines, in its sole discretion, that your product is defective in material or workmanship, we will honor your warranty. In some cases the product will be replaced, depending on the specific timeframe of the purchase. If the product is repaired, all parts, labor, and return shipping may be covered by StreetGlow.

StreetGlow, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:

Negligence: Improper installation, improper use, etc.

Abuse: Road hazards, damage beyond the limits of "normal wear and tear". 

Unauthorized Repair: Repair service performed by an unauthorized service center. 

Tampering: Removal of screws or disassembly will compromise the integrity of the product.

Without registering your purchase online at www.StreetGlow.com or having your original proof of purchase available, the StreetGlow’s Warranty could be voided.

All warranties are non-transferable. Warranty terms and policies are subject to change without notice. If you have any questions regarding StreetGlow’s Warranty Policy, please contact us.

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StreetGlow

22 Paris Ave, Rockleigh, NJ 07647, USA

(973) 709-9000

Hours

Monday-Friday  

9:00 am- 5:00 pm EST

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